Return and Refund Policy
For non defective items and items that are received in 100% condition, we charge a 30% restocking fee. We will send you a return label as soon as we receive your request and as soon as we receive the item you returned, we will process your refund minus the 30% Restocking Fee.
We want you to be completely satisfied with your wellness journey. However, due to the nature of ingestible products, we have specific safety protocols:
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Health & Wellness Safety: For safety and quality control, opened health/wellness items cannot be returned or exchanged.
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Unopened Items: Unworn, unwashed, or unopened merchandise in original packaging can be returned within 30 days of the original order date.
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Restocking Fee: For non-defective items returned in 100% condition, we charge a 30% restocking fee.
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Defective/Incorrect Items: If you receive a defective or incorrect supplement, we cover the return shipping cost and replace the item immediately.
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How to Start a Return:
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Email {INSERT EMAIL ADDRESS} with your Name, Order Number, and a picture of the product.
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Our team will review your request and provide feedback within 24-48 hours.
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If approved, we will provide a return label. Do not send your purchase back to the manufacturer address.
REFUND EXCEPTIONS & CANCELLATIONS
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Address Errors: We do not offer refunds if a customer enters the wrong shipping address. If the order is returned to us, you may choose to pay a reshipping fee.
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Order Cancellations: Because our fulfillment team works quickly to get your supplements to you, we can only cancel or modify orders within the first 12 hours after purchase.
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Clearance: Items sold on clearance are final sale and cannot be returned or refund